HoSPITAL IMPACT
“The success of the program in our unit these past 5 years serves as a reminder that above all else the NICU is a human journey, not a medical one.”
BOND with PATIENTS
Provides meaningful touch-points between family & caregiver
DEMONSTRATE EMPATHY
Demonstrates compassion for not just the child but for the parents
Patient Satisfaction
Serves as key contributor to overall patient satisfaction