HoSPITAL IMPACT

 
“The success of the program in our unit these past 5 years serves as a reminder that above all else the NICU is a human journey, not a medical one.”
— Susan Ryckman, VP Operations & Chief Nurse Executive, Golisano Children's Hospital
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BOND with PATIENTS

Provides meaningful touch-points between family & caregiver

 
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DEMONSTRATE EMPATHY

Demonstrates compassion for not just the child but for the parents

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Patient Satisfaction

Serves as key contributor to overall patient satisfaction